Subscription Services

As a Subscription Services member, your organization receives upgrades and updates, technical support from your Value-Added Reseller (VAR), and access to a wide variety of resources.

Why Subscribe?You want to work in an up-to-date development environment that keeps you competitive, improves operational efficiency, and empowers developers. SOLIDWORKS® Subscription Service offers a smart, flexible way to maximize your investment in SolidWorks solutions. Read more about Subscription Services

Program Benefits


Technical support services
SOLIDWORKS Subscription Services provide you with live technical support supplied by your local authorized VAR. Support services include telephone assistance about product features, menu commands, installation issues, and troubleshooting.

Knowledge Base
Search a comprehensive library of Technical Articles, Help Topics, Tech Tips, Tech Alerts, Macros, and Best Practices, all written and reviewed by SOLIDWORKS experts. Whenever you need information be confident that the answers are at your fingertips.

MySolidWorks
The place to get the best answers to your questions about SOLIDWORKS in one location. Stay current, sharpen your design skills, and share your expertise all from the convenience of your mobile device or desktop!

Top Subscription Service questions1. What is SOLIDWORKS® Subscription Services?
2. Why should I purchase Subscription Services?
3. How do I purchase Subscription Services?
4. How do I receive new releases and service packs?
5. What languages are supported? See other Subscription FAQ’s

 

Software upgrades and enhancements
Get automatic upgrades to current versions of SOLIDWORKS software, including new releases and service packs. Email notification keeps you on top of important news, service requests, and the latest software updates.

The Customer Portal provides you with tremendous value, and gives you 24/7 online access to vital information and resources, including:
• The latest versions of SOLIDWORKS software
and Service Pack updates
• The Knowledge Base – a wide range of
technical documents and resources
• A complete view of SRs (Service Requests)
and SPRs (bugs)
• Enhancement request privileges to help impact
future releases
• The ability to participate in a wide range of
discussion forums
• Registration of software licenses
• The ability to review license and Subscription
Service information
• The capability to edit your Customer Profile